Refund policy

 

Updated January 2022

UI MEDICAL REFUND POLICY

Return/Refund Policy 

UI Medical accepts return requests for items that were purchased directly from and fulfilled by

help@quickchange.com

We do not accept returns nor provide refunds for partially used cases of 50 or 100.  

If you are not sure if QuickChange is suitable for you, please order a sample pack first! 

If you wish to return your item(s), we must receive your return request within 30 days of the date you receive your item(s). We evaluate all return/refund requests on a case-by-case basis.  

How to Start The Process

To start a return request, please send an email to

help@quickchange.com

 stating the reason for your return. 

Return Shipping 

Please allow up to 72 hours for UI Medical to review and respond to your request. If the request fits within our guidelines, UI Medical will send you a return shipping label in PDF format. Please print the label, affix the shipping label to your package, and drop the package off at your local drop-off location. As is a standard practice among online retailers, UI Medical will deduct the return shipping cost from any approved refund.

Refunds & Product Returns

Our Quality Assurance Team inspects your returned item(s) once received and issues approval based on the reason for your return and/or the product’s condition. Once approved, UI Medical will issue a refund to the credit/debit card used to pay for the order. The refund amount will be the total price paid for the order minus the shipping cost—a detailed breakdown of the dollar amount that you will be refunded will be sent to you via email. Please allow up to 72 hours for the funds to reach your account.

Exchanges

In the unlikely event that you receive a damaged or defective item, we are happy to exchange the item for a new one at no cost to you. Please email

help@quickchange.com

 within 14 days of receiving your product to begin the process. 

We understand unfortunate situations arise that are not under your control. If there’s anything we can do to improve your experience, please contact us at

help@quickchange.com